出版品

出版品

Emotional Intelligence in the Workplace:Exploring its Effects on Journalists’Perceived Work tress, Job Satisfaction, and Organizational Commitment

  • 期數:第18卷 / 第3期
  • 全文下載:261.02KB
  • 發布時間:100 年 09 月 30 日
  • 列印
CHUN-HSI VIVIAN CHEN   Associate Professor, Department of Business Administration, National Central University, Jhongli, Taiwan
WEI-CHIEH CHANG   Department of Business Administration, National Central University, Jhongli, Taiwan
CHIA-HUI CHENG   Regent Academy, The Regent, Taipei
SHEAU-CHEUN PAUL MA   Candidacy, Department of Business Administration, National Central University, Jhongli, Taiwan

  This study investigates the effect of emotional intelligence on employees’ perceptions of work stress, and the subsequent effect on their job satisfaction and organizational commitment. With a sample of 179 journalists, it is found that employees with higher emotional intelligence perceive less stress at work. Employees’perception of stress is negatively related to their job satisfaction and organizational commitment. In addition, employees with higher emotional intelligence are prone to be more satisfied with their jobs and more committed to their organization. The findings suggest that the provision of relevant training programs and selection of employees with higher EI are conducive to reducing the level of perceived stress, and thus enhancing greater job satisfaction and affective commitment on employees.

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